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terms & conditions

1. Bookings

 

Places on programmes must be booked in advance via our website or direct communication.

A booking is confirmed once:

  • payment has been received (if applicable), or

  • a funded place has been allocated

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2. Payments

Where programmes are paid:

  • full payment is required prior to attendance unless otherwise agreed

  • pricing may vary depending on programme type and funding

We may offer subsidised or sliding-scale places.

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3. Cancellations (Participant)

If you need to cancel:

  • more than 7 days before: full refund (if paid)

  • 3–7 days before: 50% refund

  • less than 3 days before: no refund

We understand circumstances can change and will aim to be flexible where possible.

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4. Cancellations (Wild Roots)

We reserve the right to cancel or reschedule a programme due to:

  • severe weather

  • safety concerns

  • insufficient numbers

  • unforeseen circumstances

In such cases, participants will be offered:

  • a full refund, or

  • transfer to another date

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5. Participation

By attending a programme, you agree to:

  • follow guidance from facilitators

  • act respectfully towards others

  • take responsibility for your own wellbeing

  • inform us of any relevant health considerations

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6. Health and Safety

Participants acknowledge that:

  • activities take place in outdoor environments

  • there are inherent risks involved

  • they will take part at their own pace

Wild Roots will take all reasonable steps to ensure safety.

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7. Liability

Wild Roots Renewal CIC is not liable for:

  • personal injury (except where caused by negligence)

  • loss or damage to personal belongings

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8. Photography and Media

We may occasionally take photographs or videos for promotional purposes.

  • we will always seek consent before use

  • participants can opt out at any time

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9. Changes to Programmes

We may make minor changes to programme content or structure where necessary to ensure safety or quality.

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10. Contact

For any questions regarding bookings or terms, please contact:

Email: info@wildrootscic.com

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